• Home
  • Staff
  • Privacy Policy
  • News Tips/Press Releases
  • Advertising
Saturday, July 2, 2022
No Result
View All Result
The Times-Delphic
  • News
    • All
    • Administrative News
    • Campus Events
    • Campus Health
    • Caucus Roundup
    • In Des Moines
    • Politics
    • Student Politics
    • Student Senate
    • The Ones

    Drake University Adds Five New Electric Vans

    Indira Sheumaker, city councilmembers find common ground among conflicts

    Drake urges community to remain cautious as reporting of new COVID-19 cases slows

    Drake urges community to remain cautious as reporting of new COVID-19 cases slows

    Drake to build University Center

    Student Senate passes resolution in support of the transgender community

    • Administrative News
    • The Ones
    • Campus Events
    • Campus Health
    • Caucus Roundup
    • In Des Moines
    • Politics
    • Student Politics
    • Student Senate
    • Senate Elections
  • Sports
    • All
    • Baseball
    • Basketball
    • Column
    • Cross-Country
    • E-Sports
    • Football
    • Golf
    • Rowing
    • Soccer
    • Softball
    • Tennis
    • Track and Field
    • Volleyball

    Promising 2022 NFL Draft for Packers fans

    The two national parks you should visit this summer

    Des Moines lands news USL team and stadium district

    Former Drake Basketball Player Wins National Championship

    The Top Moves of NFL Free Agency

    • Basketball
    • Column
    • Cross-Country
    • E-Sports
    • Football
    • Golf
    • Rowing
    • Soccer
    • Softball
  • Commentary
    • All
    • Horoscope
    • Letter from the Editor
    • Letter to the Editor

    Hip astrology: Relays horoscope

    Painted Street ain’t so sweet when costs are heaped

    Commentary: Top 5 Self Care Tips

    Commentary: Top 5 Self Care Tips

    Commentary: How to meet your next partner in 2022

    Commentary: “Oh… We’re Not Dating…”

    • Horoscope
    • Letter from the Editor
  • Features
    • All
    • Greek Life
    Drake welcomes first Black woman Student Body President

    Student Body President Morgan Coleman shares experiences as a leader

    Painted Street recap

    Bam Bam wins Drake University’s 43rd annual Beautiful Bulldog Contest

    New Casey’s Location on Forest Avenue

    ADA student task force advocates for disability inclusion

    • Greek Life
  • Podcasts
    Drake Weekly Sports Podcast | December 3

    Drake Weekly Sports Podcast | December 3

    Drake Public Safety and the student body

    Drake Public Safety and the student body

    Humans of Drake Podcast

    Bulldog Blitz 1: December 7, 2010

    The Sports Report 2010 7: 11/09/2010

  • Relays Edition

    Bill that would make Iowa a hands-free driving state stalls in the legislature

    New Casey’s Location on Forest Avenue

    ADA student task force advocates for disability inclusion

    Des Moines lands news USL team and stadium district

    The Great Resignation: What Is It? And Why Is It Happening?

    The Great Resignation: What Is It? And Why Is It Happening?

    Hip astrology: Relays horoscope

    State of Sustainability at Drake

    Dean Kathleen Richardson: Leaving a Legacy for the Drake SJMC

    Painted Street ain’t so sweet when costs are heaped

    • Commentary
    • Coronavirus
    • Elections
    • Features
    • In Des Moines
    • News
    • This week in photos
    • Top News
    • Top Stories
    • Uncategorized
    • Video
    • Sports
    • Security Reports
    • Relays Edition
    • Poll
    • Podcasts
    • Online Exclusives
    • Opinion
  • News
    • All
    • Administrative News
    • Campus Events
    • Campus Health
    • Caucus Roundup
    • In Des Moines
    • Politics
    • Student Politics
    • Student Senate
    • The Ones

    Drake University Adds Five New Electric Vans

    Indira Sheumaker, city councilmembers find common ground among conflicts

    Drake urges community to remain cautious as reporting of new COVID-19 cases slows

    Drake urges community to remain cautious as reporting of new COVID-19 cases slows

    Drake to build University Center

    Student Senate passes resolution in support of the transgender community

    • Administrative News
    • The Ones
    • Campus Events
    • Campus Health
    • Caucus Roundup
    • In Des Moines
    • Politics
    • Student Politics
    • Student Senate
    • Senate Elections
  • Sports
    • All
    • Baseball
    • Basketball
    • Column
    • Cross-Country
    • E-Sports
    • Football
    • Golf
    • Rowing
    • Soccer
    • Softball
    • Tennis
    • Track and Field
    • Volleyball

    Promising 2022 NFL Draft for Packers fans

    The two national parks you should visit this summer

    Des Moines lands news USL team and stadium district

    Former Drake Basketball Player Wins National Championship

    The Top Moves of NFL Free Agency

    • Basketball
    • Column
    • Cross-Country
    • E-Sports
    • Football
    • Golf
    • Rowing
    • Soccer
    • Softball
  • Commentary
    • All
    • Horoscope
    • Letter from the Editor
    • Letter to the Editor

    Hip astrology: Relays horoscope

    Painted Street ain’t so sweet when costs are heaped

    Commentary: Top 5 Self Care Tips

    Commentary: Top 5 Self Care Tips

    Commentary: How to meet your next partner in 2022

    Commentary: “Oh… We’re Not Dating…”

    • Horoscope
    • Letter from the Editor
  • Features
    • All
    • Greek Life
    Drake welcomes first Black woman Student Body President

    Student Body President Morgan Coleman shares experiences as a leader

    Painted Street recap

    Bam Bam wins Drake University’s 43rd annual Beautiful Bulldog Contest

    New Casey’s Location on Forest Avenue

    ADA student task force advocates for disability inclusion

    • Greek Life
  • Podcasts
    Drake Weekly Sports Podcast | December 3

    Drake Weekly Sports Podcast | December 3

    Drake Public Safety and the student body

    Drake Public Safety and the student body

    Humans of Drake Podcast

    Bulldog Blitz 1: December 7, 2010

    The Sports Report 2010 7: 11/09/2010

  • Relays Edition

    Bill that would make Iowa a hands-free driving state stalls in the legislature

    New Casey’s Location on Forest Avenue

    ADA student task force advocates for disability inclusion

    Des Moines lands news USL team and stadium district

    The Great Resignation: What Is It? And Why Is It Happening?

    The Great Resignation: What Is It? And Why Is It Happening?

    Hip astrology: Relays horoscope

    State of Sustainability at Drake

    Dean Kathleen Richardson: Leaving a Legacy for the Drake SJMC

    Painted Street ain’t so sweet when costs are heaped

    • Commentary
    • Coronavirus
    • Elections
    • Features
    • In Des Moines
    • News
    • This week in photos
    • Top News
    • Top Stories
    • Uncategorized
    • Video
    • Sports
    • Security Reports
    • Relays Edition
    • Poll
    • Podcasts
    • Online Exclusives
    • Opinion
No Result
View All Result
The Times-Delphic
No Result
View All Result
Home News Administrative News

Drake systems go down the day before midterm grades are due

bySABINA IDRIZ
November 6, 2018
in Administrative News, Campus Events, News, Top News, Top Stories
0 0
0
Drake systems go down the day before midterm grades are due

By, SABINA IDRIZ

Many students and faculty members found themselves unable to access the majority of Drake University’s online systems. Blackboard, Drake email, MyDUSIS and more fell victim to an internet outage which was fixed on the after the day of the shutdown on Oct. 21.

This outage was the result of an error in updated software the week prior which caused an unnoticed performance issue.“We performed last weekend a routine upgrade to a piece of equipment that is redundant with another piece of equipment in our second data center in Minnesota,” said Chris Gill, Drake’s chief information technology officer. “We actually updated both those pieces of equipment to the most current version of their operating system and an unknown problem, a bug if you wanna call it that, with the software eventually caused the equipment to stop working the way it was supposed to.”

About a dozen Information Technology Services (ITS) team members worked to identify, diagnose and resolve the issue.  “Our team worked all day Sunday to get everything back up and running,” Gill said. “We were working on the technical issues and there were probably four to five people involved in that, we were working on ensuring that everybody in IT knew what was happening so the administration team was keeping in regular communication with each other and then we were working on communicating to campus the best we could on what was going on.”

As both the Drake website and email system were down, ITS found themselves unable to inform and update the entire campus on what was going on. Information was shared on Twitter and through text message outage notifications. In the event of further outages, students or staff may follow @DrakeITServices on Twitter or text ‘DrakeITS2018’ to 226787. Those signing up for text notifications have to do so again each year to continue receiving them, as it does not renew automatically.

“Drake email is important because it helps me stay in touch with my professors and my extracurricular activities,” said Melanie Schnurr, a first-year student. “There’d be no real way for me to communicate with my professors outside of class without it.”

After this outage, the due dates for midterm grades and to drop a class without extenuating circumstances were extended a day. Instructors originally had until Oct. 22 to finalize and submit midterm grades, and this change gave them until 10 a.m. on Oct. 23. The deadline for students to drop a class also went from Oct. 24 to Oct. 25. It’s unclear if these deadline extensions are related to the outage, but students could not access Blackboard or their Drake email to submit any assignments or reach out to professors.

“Blackboard is helpful because my professors sometimes can put alternative sources on there to help me out and I can check my grades to see if I need to improve on anything,” Schnurr said.

The systems are working at the present moment, but future outages are not unlikely. ITS is working to prevent any further performance issues and quickly resolve those that do occur. While the ITS’s normal work days are Monday through Friday, they respond to outages on a 24-hour cycle.

In an email sent out to students on Oct. 22, Gill states “ITS is dedicated to ensuring that the services we provide are as reliable as possible. We will continue to do everything we can to prevent issues like this from occurring in the future.”

ILLUSTRATION BY LASHA STEWART

Tags: drake online systemsITS shutdown

SABINA IDRIZ

Next Post
Third robbery in last month strikes Drake neighborhood

Third robbery in last month strikes Drake neighborhood

Twitter Feeds

The Times-Delphic
The Times-Delphic @timesdelphic

The Times-Delphic is still hiring for the positions of Student Senate Beat Writer, Business and Finance Manager and Distributor for the 2022-23 school year! Apply online or reach out to grace.altenhofen @drake.edu for more information. https://t.co/U9VY5TtOZt
View on Twitter
timesdelphic photo
0
1
The Times-Delphic
The Times-Delphic @timesdelphic

BREAKING: Drake President Marty Martin announced in a campuswide email that Drake's number of active cases is projected to decline to 80 by the end of the day, down 241 since early Friday afternoon.
View on Twitter
2
10

Recommended

Drake drops two pivotal conference matches at the Knapp

Drake drops two pivotal conference matches at the Knapp

11 years ago

Bulldogs split weekend matches versus Valley foes

12 years ago

Popular News

  • Twitch Streamer Raises Money for LGBT Community

    Twitch Streamer Raises Money for LGBT Community

    0 shares
    Share 0 Tweet 0
  • Gladwell’s “Outliers” reveals the many factors of success

    0 shares
    Share 0 Tweet 0
  • Drake ranks among Ivy Leagues on Economist list

    0 shares
    Share 0 Tweet 0
  • The history of Indian boarding schools in Iowa

    0 shares
    Share 0 Tweet 0
  • Music as a political platform

    0 shares
    Share 0 Tweet 0
  • Drake Weekly Sports Podcast | December 3

    0 shares
    Share 0 Tweet 0
  • Humans of Drake Podcast

    0 shares
    Share 0 Tweet 0
  • The Sports Report 2010 7: 11/09/2010

    0 shares
    Share 0 Tweet 0
  • Familiar face helps bring massive skatepark to Des Moines

    0 shares
    Share 0 Tweet 0
  • The rise and fall of Motown Records

    0 shares
    Share 0 Tweet 0

Connect with us

  • About
  • Home
  • Podcasts
  • Privacy Policy
  • Virtual Edition
  • Advertising

Copyright 2015 Fuel Themes. All RIGHTS RESERVED.

No Result
View All Result
  • News
    • Administrative News
    • The Ones
    • Campus Events
    • Campus Health
    • Caucus Roundup
    • In Des Moines
    • Politics
    • Student Politics
    • Student Senate
    • Senate Elections
  • Sports
    • Basketball
    • Column
    • Cross-Country
    • E-Sports
    • Football
    • Golf
    • Rowing
    • Soccer
    • Softball
  • Commentary
    • Horoscope
    • Letter from the Editor
  • Features
    • Greek Life
  • Podcasts
  • Relays Edition
    • Commentary
    • Coronavirus
    • Elections
    • Features
    • In Des Moines
    • News
    • This week in photos
    • Top News
    • Top Stories
    • Uncategorized
    • Video
    • Sports
    • Security Reports
    • Relays Edition
    • Poll
    • Podcasts
    • Online Exclusives
    • Opinion

Copyright 2015 Fuel Themes. All RIGHTS RESERVED.

Welcome Back!

Login to your account below

Forgotten Password?

Create New Account!

Fill the forms bellow to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In

Add New Playlist

Bodybuilder is fighting for his life after taking dirty steroids femara uk trump's "operation warp speed" for mass vaxxing. "big bucks for big pharma" - global research