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    One dead, one injured in Dogtown shooting Saturday night

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    Former U.S. diplomat draws attention to the Tigray War in Ethiopia during lecture

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    Iranians pushed over the edge after years of repression and corruption

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    Letter Signed by Charles Dickens Discovered in Drake Archives 

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    Sigma Phi Epsilon plans annual “Miracle on 34th Street” event

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    One dead, one injured in Dogtown shooting Saturday night

    One dead, one injured in Dogtown shooting Saturday night

    Former U.S. diplomat draws attention to the Tigray War in Ethiopia during lecture

    Former U.S. diplomat draws attention to the Tigray War in Ethiopia during lecture

    Iranians pushed over the edge after years of repression and corruption

    Iranians pushed over the edge after years of repression and corruption

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    Drake proposes wellness fee costs, plans to expand mental health services

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    Letter Signed by Charles Dickens Discovered in Drake Archives 

    Letter Signed by Charles Dickens Discovered in Drake Archives 

    Students share how they spent their Thanksgiving Break

    Students share how they spent their Thanksgiving Break

    Sigma Phi Epsilon plans annual “Miracle on 34th Street” event

    Sigma Phi Epsilon plans annual “Miracle on 34th Street” event

    A boring Black Friday: How Black Friday has changed over the years

    A boring Black Friday: How Black Friday has changed over the years

    Drake Theatre People presents “Rabbit Hole”

    Drake Theatre People presents “Rabbit Hole”

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    “Ticket to Paradise” is your ticket to watching gorgeous people

    “Ticket to Paradise” is your ticket to watching gorgeous people

    2020 redux: can’t come to the classroom? Still need Zoom

    2020 redux: can’t come to the classroom? Still need Zoom

    Blues, booze and nothing to do: how to bloom during holiday gloom

    Blues, booze and nothing to do: how to bloom during holiday gloom

    Ho, ho, hope you don’t get coal: gift ideas for X-Mas

    Ho, ho, hope you don’t get coal: gift ideas for X-Mas

    Make Election Day a holiday (we’ll vote on it)

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    Bill that would make Iowa a hands-free driving state stalls in the legislature

    New Casey’s Location on Forest Avenue

    ADA student task force advocates for disability inclusion

    Des Moines lands news USL team and stadium district

    The Great Resignation: What Is It? And Why Is It Happening?

    The Great Resignation: What Is It? And Why Is It Happening?

    State of Sustainability at Drake

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    Dean Kathleen Richardson: Leaving a Legacy for the Drake SJMC

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    Drake Weekly Sports Podcast | December 3

    Drake Weekly Sports Podcast | December 3

    Drake Public Safety and the student body

    Drake Public Safety and the student body

    Humans of Drake Podcast

    Bulldog Blitz 1: December 7, 2010

    The Sports Report 2010 7: 11/09/2010

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Sodexo dedicated to quality

byANNIKA GRASSL
April 21, 2014
in News, Relays Edition
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Story by Annika Grassl

Sodexo’s general manger said the dining provider is committed to providing quality food for students. However, students do not agree.

“(The workers at Sodexo) are committed to creating exceptional experiences for our customers, no matter what meal we are serving. We always strive to be professional in everything we do,” said General Manager Dannie Crozier.

Junior law, politics and society  major Dominic Lamberti disagrees.

“I would say that they do (change the standard of the food that Sodexo serves during special events),” Lamberti said. “It’s an easy recruitment tool for the university.”

In response to the recent criticisms of Sodexo’s service, Crozier  said the company welcomes feedback.

“We take customer feedback very seriously, and we are always looking for feedback in order to better serve students and the campus community,” Crozier said.

Crozier explained that he always appreciates students’ feedback on the service and quality of food. Crozier said the feedback  he and his staff receive from comment cards or meetings with Student Senate help them make the program stronger.

“We will continue to celebrate diversity on campus, and we will continue to work closely with student organizations, administration and the overall campus community to collaborate on this programming when it occurs,” Crozier said.

He said Sodexo treats every customer the same, no matter who they are or what event they are attending.

“We treat everything the same, and we follow a universal set of guidelines every time we create and serve a meal. Those guidelines are created to ensure that we always serve safe, high-quality and delicious food on campus, whether in our dining halls or at a special event,” Crozier said.

Crozier wants to make it clear to students that Sodexo is dedicated to improving its dining program, and the program is constantly growing and evolving.

Tags: Drake Universityfood servicequalitySodexo

ANNIKA GRASSL

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