Story by Annika Grassl
Sodexo’s general manger said the dining provider is committed to providing quality food for students. However, students do not agree.
“(The workers at Sodexo) are committed to creating exceptional experiences for our customers, no matter what meal we are serving. We always strive to be professional in everything we do,” said General Manager Dannie Crozier.
Junior law, politics and society major Dominic Lamberti disagrees.
“I would say that they do (change the standard of the food that Sodexo serves during special events),” Lamberti said. “It’s an easy recruitment tool for the university.”
In response to the recent criticisms of Sodexo’s service, Crozier said the company welcomes feedback.
“We take customer feedback very seriously, and we are always looking for feedback in order to better serve students and the campus community,” Crozier said.
Crozier explained that he always appreciates students’ feedback on the service and quality of food. Crozier said the feedback he and his staff receive from comment cards or meetings with Student Senate help them make the program stronger.
“We will continue to celebrate diversity on campus, and we will continue to work closely with student organizations, administration and the overall campus community to collaborate on this programming when it occurs,” Crozier said.
He said Sodexo treats every customer the same, no matter who they are or what event they are attending.
“We treat everything the same, and we follow a universal set of guidelines every time we create and serve a meal. Those guidelines are created to ensure that we always serve safe, high-quality and delicious food on campus, whether in our dining halls or at a special event,” Crozier said.
Crozier wants to make it clear to students that Sodexo is dedicated to improving its dining program, and the program is constantly growing and evolving.
