Story by Taylor Eisenhauer
Photo by Melanie Leach
However, the store also offers a variety of other services, both to students and the public. Litigation services are Copycat’s most popular form of business.
“Most of our business is with law firms,” said Tyler Hines, litigation support specialist at Copycat.
The store offers file conversion, video conferencing and Supreme Court filings, among other litigation services.
Law firms especially utilize Copycat’s free pick-up and delivery guarantee.
Day to day, owner Dennis Goering is usually in and out of the store doing deliveries while Hines runs the shop.
Copycat also offers printing services, including business cards, letterheads and invitations. The shop also offers lamination, shredding, mailing and design services.
“The big thing we do for Drake is our course packs,” Hines said.
Professors typically put all of the pages together and then bring the complete packet into the shop, where it is copied. Professors specify how many students they have and what color they would like the covers to be.
Hines said, though, that he once did copy the pages out of a book, put the packet together and copy it for a professor. But it is much more common for professors to send their finished product to Copycat.
Students also find Copycat course packs useful.
“(Because) everything in the packet is handpicked by a professor, I know for sure that I will actually need this material,” said Haley Barbour, a first-year international relations and politics double major.
Barbour purchased a course packet for two of her classes this semester.
Grace Rogers, a first-year public relations major, echoed these sentiments.
“I like Copycat much better (than textbooks) because the professors can choose what materials they want you to read, instead of buying an expensive book and only reading a few chapters,” Rogers said.
Rogers needed a course packet for her Philosophy of Religion class this semester.
She also said that Copycat is just as convenient as ordering her books from Amazon, which is what she typically does.
“I love supporting small businesses, so I was happy to purchase from Copycat,” Rogers said.
Copycat’s Drake location is the only one in Des Moines.
There used to be two stores — one at 25th Street and University Avenue and the other near Gateway Market on Woodland Avenue — before Goering combined them. Goering also owns DHG Duplication, which offers duplications and transfers of CDs, DVDs and VHS tapes.
A full list of Copycat’s services, including its litigation services is available at www.copycatdm.com.
Additional information is also available by emailing firstname.lastname@example.org.